Our Story
Where mountain majesty meets genuine hospitality
Back in 2008, Sarah and Marcus Chen stood at this exact spot - just a clearing surrounded by towering pines and snowcapped peaks. They'd spent years traveling, staying at fancy resorts around the world, but something always felt... off. Too stuffy. Too predictable. Not enough heart.
"What if we created a place that felt like coming home, but better?" Sarah said that day. Marcus, being the practical one, worried about permits and budgets. But he couldn't shake the vision either.
Three years of construction, countless late nights, and one particularly stubborn zoning committee later - Aerilon Quinthar opened its doors. The name? A blend of "aerial" for our mountain heights and "quintessential" for what we hoped to achieve. Plus it just sounded right when you said it out loud.
"We wanted guests to feel the mountain's energy without sacrificing comfort. That balance between rugged nature and refined luxury - that's what keeps people coming back."
- Sarah Chen, Co-Founder
The building phase. We worked with local craftsmen who knew these mountains like old friends. Every beam, every stone was chosen to honor the landscape. There's a reason our main lodge feels like it's been here forever.
Opening weekend. We were terrified and excited in equal measure. Our first guest, Mrs. Eleanor Patterson from Vancouver, said our lobby "smelled like cedar and possibility." We've kept that same cedar-based aromatherapy blend ever since.
The spa wing opened after guests kept asking for more wellness options. We brought in Celeste, our spa director, who'd trained in Bali and Switzerland. She designed treatments that actually make sense - no gimmicks, just stuff that works.
We earned our Green Key certification and haven't looked back. Solar panels, geothermal heating, partnerships with local farms. Being sustainable isn't a marketing thing for us - it's literally protecting the mountains that make this place special.
Look, we get it - everyone says they're eco-friendly these days. But here's the thing: we're literally surrounded by pristine wilderness. If we don't protect it, we're basically destroying what makes this place worth visiting.
So yeah, we've invested heavily in green tech. Our heating comes from geothermal wells 400 feet down. The solar arrays on our south-facing roofs generate about 60% of our electricity. We've partnered with Fraser Valley farms for produce, and our chef James actually visits them monthly to plan seasonal menus.
Waste Diverted from Landfills
Local Supplier Partnerships
We've got a team of about 85 folks who make this place run. Some have been with us since day one - looking at you, Roberto, our head concierge who knows every trail within 50 miles. Others joined last month and already feel like family.
What they all share? A genuine love for the mountains and taking care of people. You'll notice the difference - it's in how housekeeping remembers you prefer extra pillows, or how the front desk knows your coffee order by day two.
Over 90% of our staff live in Whistler or nearby towns. We're invested in this community because it's our home too.
We sponsor trail maintenance crews and host quarterly cleanup days. Last spring, our team cleared 12 miles of hiking paths.
Our scholarship program has helped 23 local students pursue hospitality and environmental science degrees since 2015.
We're always tinkering, always improving. This summer we're breaking ground on six new treehouse suites - elevated rooms with floor-to-ceiling windows overlooking the valley. Think luxury camping but with heated floors and espresso machines.
We're also expanding our adventure program. More guided backcountry experiences, stargazing nights with a real astronomer, foraging walks with our chef. Stuff that connects people to these mountains in meaningful ways.
But honestly? The core mission hasn't changed since Sarah and Marcus stood in that clearing all those years ago. Create a place where people can breathe easier, reconnect with nature, and remember what matters.
Experience It Yourself
